NDIS psychology referrals made straightforward
Clear referral fit, NDIA-literate reporting, and a direct line to the psychologist who does the work.
Refer self-managed and plan-managed NDIS participants aged 12+ for therapy, capacity building, assessment, functional capacity reports and plan reassessment evidence, sometimes called plan review evidence. Telehealth is available Australia-wide, with Blacktown office and mobile options in serviceable Western Sydney areas, from a clinician with over half a decade inside the NDIS.
For self-managed and plan-managed participants aged 12+. Western Sydney and telehealth options.
Who this referral pathway suits
A quick filter so a referral does not bounce. This pathway suits when a participant:
- is self-managed or plan-managed under the NDIS
- is aged 12 or older
- needs psychological therapy or capacity building support
- needs an ADHD, autism, cognitive or psychological assessment where suitable
- needs a functional capacity report, NDIS-related report support or plan reassessment evidence
- is in serviceable Western Sydney areas, or can engage by telehealth
- has consented to the referral, or has an appropriate decision-maker involved
When it's not the right fit
Not suitable, and Andrew will say so early, when:
- the participant is agency-managed and requires an NDIS registered provider
- the referral is for crisis or emergency support
- the referral is for court, legal, medico-legal, compensation or forensic purposes
- the participant is under 12 years old
- an occupational therapy or physiotherapy functional assessment is what is actually needed
Wiser Minds Psychology is not an NDIS registered provider and supports self-managed and plan-managed participants only. These participants can generally use registered or unregistered providers when the support is an NDIS support that fits the participant's plan and management arrangements. Agency-managed participants generally need registered providers.
How Wiser Minds can support participants
Report scope is agreed before work begins. Where appropriate, Andrew explains assessed functional impact, limitations and evidence relevant to the referral question. He does not promise a funding outcome. A useful report is current, specific and clinically grounded.
Evidence for a change of circumstances
One of the harder parts of your role is assembling enough evidence when a participant's situation has changed and the current plan no longer fits. A diagnosis letter on its own rarely answers the question the NDIA is actually asking, which is about functional impact and what is reasonable and necessary. Andrew can help where:
- the participant's functioning has deteriorated or their support needs have escalated, and this needs documenting against the relevant functional domains
- a condition affecting daily functioning has never been formally assessed, such as ADHD, autism, an intellectual or learning disability, or a cognitive impairment, and a formal assessment would clarify it
- evidence needs to address impairment, functional impact and the relevant eligibility or funding criteria
- psychosocial disability needs documenting in the terms the NDIA tends to ask about: the enduring nature of the impairment, its episodic course, and its functional consequences
- the participant believes the current plan no longer reflects their functional needs and updated evidence has been requested for a reassessment or change
Andrew's role is to assess honestly and report thoroughly. A useful report is clear, clinically grounded and transparent about its evidence and limitations.
Telehealth, Blacktown office, or mobile
Appointments may be available by secure telehealth, at the Blacktown office, or through mobile/in-home appointments in serviceable Western Sydney areas, depending on the participant's needs, service type, clinical suitability and availability.
Telehealth
Secure video appointments Australia-wide. Removes transport and anxiety barriers that might otherwise prevent engagement or assessment.
Blacktown office
In-person appointments for participants who engage best face to face. Cognitive assessment is completed in person.
Mobile and in-home, where suitable
Appointments in the participant's own environment in serviceable Western Sydney areas may provide useful contextual information about everyday functioning. Coverage is confirmed when you refer.
Some assessments and reports may require a particular format. Andrew discusses and confirms this before an appointment is arranged.
How it's funded
Psychology therapy supports may appear in a participant's Capacity Building budget, often under Improved Daily Living, but the current plan and portal determine which stated support is available. Wiser Minds checks the support description, management type and funding suitability before services begin. Self-managed participants are invoiced directly. Plan-managed invoices are sent to the plan manager and must remain within the applicable current NDIS pricing limits.
Support item numbers and maximum prices are checked against the current NDIS pricing schedule and support catalogue, which can change. Andrew confirms the applicable item, rate and billable activities before services begin.
Fees, report scope and funding suitability are confirmed before services begin.
Turnaround and capacity
Reports are generally ready within 2 to 4 weeks after the assessment is complete and required information has been received, depending on complexity. Scope and timing are confirmed when you refer. Andrew will also share his current availability for new referrals. If a plan date is approaching, have the deadline ready for Andrew's follow-up or include it if you choose to email, so he can tell you honestly whether it can be met.
A simple referral process
Submit the referral enquiry
Use the guided referral form, and brief is fine; the detail can wait for a conversation. Prefer email? Send referral details to info@wiserminds.com.au.
Andrew reviews the referral
Andrew reviews age, funding type, the requested service category and the administrative details provided. He then asks for goals, risk context, appointment format and report requirements where relevant.
Next steps are confirmed
If the referral appears suitable, Andrew responds within 1 to 2 business days with next steps or a request for further information.
Consultation or intake
Where appropriate, Andrew clarifies fit before the first appointment and confirms timeframes with you.
What to include in a referral
The public form deliberately starts with only the details needed to route the referral. More sensitive or detailed information can follow securely after Andrew replies.
- In the public form: your contact and organisation details
- Participant first name or initials, if you choose to provide them
- Participant age bracket and consent to the referral
- Funding type and plan management
- Whether therapy, assessment or report support is requested
- Optional participant number and plan manager details
- After Andrew replies: broad goals and reason for referral
- Relevant diagnoses or functional concerns
- Risk, complexity and access considerations
- Preferred appointment format
- Report purpose, required audience and plan reassessment deadline
- Consent arrangements for communication with family or other providers
Include only what is needed to assess fit. Detailed clinical information can be shared securely once next steps are confirmed.
Clear communication for referrers
Where consent is provided, Wiser Minds can liaise with Support Coordinators, plan managers, families and other treating providers to support coordinated care. You deal directly with the clinician, not an intake queue.
- Referral updates where appropriate
- Report scope clarified before work begins
- Funding suitability checked before services begin
- Practical communication around goals, risks and appointment format
- Clear boundaries around what psychology reports can and cannot address
Support Coordinator FAQ
Yes. Support Coordinators can submit referral enquiries for self-managed and plan-managed NDIS participants aged 12+, using the referral form or by email.
No. Wiser Minds Psychology is not an NDIS registered provider. We support self-managed and plan-managed NDIS participants only.
No. Agency-managed participants need to use an NDIS registered provider.
Wiser Minds Psychology supports participants aged 12+.
Functional capacity reports may be available where clinically appropriate, depending on the referral question, available information, participant needs and assessment format.
Yes. Where the referral question is within scope, Andrew can provide functional assessment evidence for a plan reassessment or change request. Scope, available records, consent and timing are confirmed before assessment. The NDIA makes the funding decision.
Therapy supports may appear in a participant's Capacity Building budget, often under Improved Daily Living. The participant's current plan and portal determine which stated support is available. Plan-managed invoices must remain within the applicable current NDIS pricing limits, while self-managed participants can negotiate prices.
Mobile or in-home appointments may be available in serviceable Western Sydney areas where suitable. Not every service or assessment type is appropriate for in-home delivery, and cognitive assessment is completed in person.
Yes. Telehealth may be available Australia-wide where clinically appropriate.
Reports are generally ready within 2 to 4 weeks after the assessment is complete and required information has been received, depending on complexity. Scope and timing are confirmed when you refer. If a plan date is approaching, include the deadline and Andrew will let you know honestly whether it can be met.
Andrew reviews the referral and, if suitable, provides next steps within 1 to 2 business days. He may request further information before the first appointment is arranged.
No. Wiser Minds does not provide medico-legal assessments or reports for court, legal, compensation or forensic matters.
After hours (weekdays from 5pm) and Saturday appointments may be available, subject to Andrew's current availability. NDIS-funded sessions are billed under the rates in your service agreement. The after hours and Saturday gap fees that apply to private and Medicare therapy do not apply to NDIS-funded appointments. Mention your preferred times when you enquire.
Refer an NDIS participant
Submit the initial referral pathway, funding and consent details. Andrew will reply directly and request goals, support needs or report deadlines securely where they are needed.
If you are unsure whether the referral is suitable, include the key details and Andrew will respond with next steps. Or email info@wiserminds.com.au. More about the clinician on the About page.
